Privacy Policy

At S N Craft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, place orders, or contact us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, billing/shipping address, and payment details.
• Order Details: Product preferences, purchase history, and delivery information.
• Website Usage Data: IP address, browser type, pages visited, and other analytical information.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate with you regarding your purchases, queries, or complaints.
• Improve our products, services, and website experience.
• Send promotional offers (only if you have opted in).
• Comply with legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information.
However, we may share your details with:

• Service providers (e.g., delivery partners, payment processors) for order fulfillment.
• Legal authorities if required by law or for fraud prevention.

4. Data Security

We implement reasonable technical and administrative measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us remember your preferences and understand website traffic patterns. You can disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.
• Request deletion of your data, subject to legal or contractual obligations.
• Opt-out of promotional communications at any time.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites.

8. Contact Us

For privacy-related questions or concerns, please contact:

S N Craft
📍 C264, Sanjay Colony, Okhla Industrial Area, Phase 2, New Delhi – 110020
📞 +91 98119 49411
📧 info@sncraft.in